Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from cottontail.hk

COLLECTION OF PERSONAL DATA AND USAGE

We collect personal information about you when you voluntarily submit information directly to us when you access our website. If you choose not to provide personal information, we may not be able to respond to your request.

  •  This includes information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. 

  • This can include information you provide to us when you register for an account, fill in a form, correspond with us via the website, email or otherwise, subscribe to our mailing list or other forms of marketing communications, or purchase a product or products through our website.
     

We may collect and use your personal information for the following purposes:

  • Use as feedback to improve our website and products/services.

  • We may use the information users provide about themselves when placing an order only to provide service to that order.

  • To send users information they agreed to receive about topics we think will be of interest to them

  • We may use your email address to send you information pertaining to your order.  If you choose to opt-in to our mailing list, you will receive emails that may include updates from the studio, promotions, special offers, product or service information etc. You can choose to opt-out anytime, we include an unsubscribe button at the bottom of each email, or you can email us at cottontail@live.hk, and we can help you unsubscribe from the mailing list.
     

We share your personal information to third parties in order to fulfil your request, and to better understand how to better serve you. For example:

YOUR RIGHTS UNDER GDPR

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. Please email us at cottontail@live.hk  if you wish to receive an exported file of the personal data we hold about you. However, we cannot delete data that we are obliged to keep for administrative, legal, or security purposes.

DATA RETENTION


When you place an order through the website, we will maintain your Order Information for our records unless and until you ask us to delete this information.

POLICY CHANGES


We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

ACCEPTANCE OF THESE TERMS

By using this website, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our website.

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